Question 1

What are your hours of operation?

Accepted Answer

Ace Garage Door Service operates 24 hours a day, 7 days a week. We understand that garage door issues can happen at any time, so our local technicians are always ready to provide emergency repair services, including weekends and holidays.

Question 2

Do you offer emergency garage door repair?

Accepted Answer

Yes, we offer 24/7 emergency garage door repair services. Whether your spring broke in the middle of the night or your door won't close before you leave for work, our team can dispatch a technician to your location immediately.

Question 3

Which areas do you serve?

Accepted Answer

Ace Garage Door Service is a nationwide provider, serving residential and commercial customers across all 50 states. We have local technicians stationed in major cities and rural communities, ensuring we can provide 'garage door service near me' whenever you need it.

Question 4

How much does a new garage door cost?

Accepted Answer

The cost of a new garage door varies depending on the size, material, style, and insulation level. Basic models can start around $600-$1500, while premium custom doors can range from $2000 to over $5000. We offer free estimates to give you an accurate price for your specific needs.

Question 5

Do you repair all brands of garage door openers?

Accepted Answer

Yes, our technicians are trained to repair and service all major brands of garage door openers, including LiftMaster, Genie, Chamberlain, Craftsman, Linear, and more. We carry a full stock of replacement parts for quick repairs.

Question 6

How often should I have my garage door serviced?

Accepted Answer

We recommend a professional tune-up and inspection at least once a year. Regular maintenance helps identify potential issues early, keeps your door running smoothly, and extends the lifespan of your springs and opener.

Question 7

Why is my garage door making a loud noise?

Accepted Answer

Loud noises often indicate worn rollers, loose hardware, or lack of lubrication. Grinding sounds may point to worn bearings, while banging sounds could mean a spring issue. We recommend scheduling a diagnostic service to prevent further damage.

Question 8

What should I do if my garage door spring breaks?

Accepted Answer

If your garage door spring breaks, do not attempt to open the door manually or repair it yourself. Springs are under high tension and can cause serious injury. Call Ace Garage Door Service immediately for safe, professional spring replacement.

Question 9

Do you sell and install commercial garage doors?

Accepted Answer

Yes, we provide comprehensive services for commercial properties, including the installation and repair of rolling steel doors, sectional doors, high-speed doors, and commercial operators for warehouses, loading docks, and storefronts.

Question 10

What warranties do you offer on your services?

Accepted Answer

We stand behind our work with industry-leading warranties. New door installations typically come with manufacturer warranties on materials and our own labor warranty. Repair parts and springs also come with specific warranty coverage which will be detailed in your estimate.

Question 11

Can you replace a single section of my garage door?

Accepted Answer

In many cases, yes. If a single panel is damaged, we can often replace just that section rather than the entire door, provided the make and model is still available. This is a cost-effective solution for minor accidents.

Question 12

Do you offer same-day service?

Accepted Answer

Yes, we strive to offer same-day service for most repair calls. Our trucks are fully stocked with common parts so we can often complete the repair in a single visit.

Question 13

How do I program my garage door remote?

Accepted Answer

Programming varies by opener brand. Generally, it involves pressing a 'Learn' button on the motor unit and then pressing the button on your remote. If you need assistance, our technicians can program your remotes and keypads during a service visit.

Question 14

What payment methods do you accept?

Accepted Answer

We accept all major credit cards, cash, and checks. We also offer financing options for larger projects like new door installations to make the process more affordable for our customers.

Question 15

Are your technicians licensed and insured?

Accepted Answer

Absolutely. All Ace Garage Door Service technicians are fully licensed, bonded, and insured. They undergo rigorous training and background checks to ensure you receive professional and safe service.

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